Refunds & cancellation
How membership billing works
Memberships are 1 month ($19.99 / month), 3 months ($49.99) or 12 months ($149.99). Each one renews automatically at the same price and length until you cancel. The price and renewal period are shown before you pay. Boosts and points packs are one-time purchases and never renew.
Payments are handled by our payment partner on its secure page. We never see or store your card number. The charge shows under a discreet name on your statement, and your receipt email shows it too.
How to cancel
Cancel any time, for any reason:
- use the cancel link in the receipt email from our payment partner, or
- email support@afterdarklifestyle.com from your account email with "Cancel" in the subject. We cancel it within 1 business day and confirm by email.
After you cancel there are no more charges. You keep your membership until the end of the period you already paid for.
Refunds
- 3-day cancellation: cancel a new membership until midnight of the third business day after you bought it (not counting Sundays and holidays) and we refund it in full, whether or not you used it.
- New membership: full refund if you ask within 48 hours of the charge and haven't used member features yet (for example sent a message beyond the free limit).
- Renewal: full refund if you ask within 48 hours of the renewal charge and haven't used the membership since it renewed.
- Points: full refund within 48 hours if none of the points from that pack were spent.
- Boost: a boost starts as soon as you buy it, so it can't be refunded once it has started.
- Always refunded: duplicate charges, charges made by mistake, and charges you didn't authorize.
Otherwise we don't refund part of a period, but you can cancel so it doesn't renew. Refunds go back to the card you paid with and usually show within 5 to 10 business days. When a refund is made, what was bought (membership time or points) is removed.
Free founding month
Founding members get their first month of membership free. No card is needed for it and nothing is charged when it ends.
Questions about a charge
Email support@afterdarklifestyle.com with your account email and the date and amount of the charge. We answer within 1 business day. Please contact us before disputing a charge with your bank: it's faster and we'll put it right.